Copyright

All information, text, material, and graphics on Tamay Beam Art website are Copyright © Tamay Beam, her suppliers and/or licensors unless specifically indicated otherwise. The content is protected by Australian (the Australian Copyright Act 1968) and international copyright and trademark laws. You must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute this content in any way, without Tamay Beam’s authorization in writing.

You may use the content of this website only for the purpose of shopping or placing an order on this website.

We do our best to provide high-quality images on our website, though sometimes the colours may vary depending on your device. If you have any questions about any of the artwork on Tamay Beam Art website, please contact us prior to making your purchase.

Terms and Conditions

By visiting Tamay Beam Art also known as Tamay Beam, you accept and consent to these Terms and Conditions. If you do not agree to the Terms and Conditions, you must not use or access this website. These Terms and Conditions may change from time to time without notice, and Tamay Beam recommends you check back regularly. These Terms and Conditions do not affect your statutory rights (including the right to insist that goods you buy from businesses must correspond with their description, be fit for their purpose and be of satisfactory quality). Every effort has been made to ensure the information contained on the website is correct. Tamay Beam conducts digital proofing of quality of products as well as form documentation of the products reports.  

Tamay Beam is not liable for any losses or damages caused by this website or any website linked to or from this website. Your privacy is of the utmost importance to Tamay Beam Art. Our Privacy Policy details how we collect, protect, store and use personal information you provide to us and forms part of our Terms and Conditions.

All prices on the website are quoted in Australian Dollars and include GST. Sale prices are based on savings from regular price. Regular prices are based on recommended retail price as set by suppliers and the market. All prices are subject to change and prices displayed are only valid online at the time shown. Tamay Beam will communicate with you about your order by email and phone. By ordering on Tamay Beam Art, you grant us the right to add your contact details to our database. Occasionally, we may send you marketing material about offers and new products. If you do not wish to receive such material, you may unsubscribe at any time or by contacting Tamay Beam Art.

Your receipt of an electronic or other order confirmation does not signify our acceptance of your order or our offer to sell. Tamay Beam Art reserves the right at any time after receipt of your order to accept or decline your order for any reason. We also reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment. We may require additional verifications or information before accepting any order.

You may post reviews or make comments on the content of our website. Any content must not be illegal, obscene, threatening, defamatory, infringing of intellectual property rights, invasive of privacy, or otherwise objectionable to third parties and is not permitted to consist of or contain software viruses, commercial solicitation, mass mailings, or any form of “spam.” Tamay Beam Art reserves the right to remove such content at any time, and without notice to you.

Returns and Exchanges Policy

You may cancel your order before the order is dispatched by Tamay Beam Art and we will refund you in full for the orders cancelled. We will not charge you a cancellation fee. However, once the order is dispatched for delivery, you are unable to cancel the order but may return the order as outlined in our Returns & Exchanges Policy. Tamay Beam Art reserves the right to cancel your order if we are unable to process payment on the credit card provided or you provide unauthorized payment details; if the personal details you provide are invalid; or if, when required you are not able to provide satisfactory proof of identity. In addition, Tamay Beam Art reserves the right to cancel your order if the product has become unavailable or if, for any reason, we believe we cannot successfully complete delivery. Tamay Beam Art will attempt to notify you before cancelling your order.

You may return items purchased at Tamay Beam Art for a full refund within 30 days of purchase. To qualify for a full refund, the item must be in an unworn, undamaged and unmarked condition and in their original undamaged packaging and labelling. Upon receipt of the product, you may choose to return the product to Tamay Beam Art for a full refund if the product is faulty when you receive it. Faults will be assessed, and we may also consult with the supplier and/or manufacturer and postage services. If the product is found to be faulty you will receive a full refund.

Refunds will be issued in accordance with our Returns Policy and will only be made to the original account used for payment. In some limited circumstances we may make a refund to an alternate account if the original has been cancelled or is not available. Tamay Beam Art will not consider requests for refunds after 30 days of purchase, unless the product is deemed faulty by our Customer Service Team.

The risk of loss of goods shall be passed to you upon our delivery of the product, to Tamay Beam Art’s nominated delivery company. Tamay Beam Art will not be held responsible for any loss, damage or liability as a result of this authority.

It is your responsibility to ensure that the products purchased are sufficient and suitable for your purposes and meet your individual requirements. We do not warrant that the products will meet your individual requirements. All warranties offered are the manufacturer’s warranties and not that of Tamay Beam Art.

Feedback and Complaints

Your satisfaction is important to Tamay Beam Art, and we welcome your feedback. If you have a complaint, please let us know via Contact Us. We will try to address your concerns as soon as reasonably possible and will contact you on receipt of any relevant enquiry or complaint. In some cases, the manufacturer or other third party may be involved, and as such it may take longer to resolve such an enquiry or complaint.

In the event of a complaint, it will help us if you can describe the object of your complaint as accurately as possible and, where applicable, send us copies of the order or at least the order number that we assign you in the Acknowledgement or Confirmation of Order. Should you not have received any reaction from us within five business days, please make further enquiries. Very occasionally your emails may be caught up in our spam filters or not reach us, or correspondence that we send to you may otherwise not have reached you.

Shipping and Delivery Policy

We deliver products Australia-wide through companies such as Transdirect Couriers and Australia Post.

Orders are dispatched as soon as payment is cleared.

Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Tamay Beam ships goods Worldwide. For international orders (outside Australia) please email prior to any purchases on the website for delivery costs.

On delivery of the order, you agree to inspect the goods for any faults, defects or damage and notify us within 14 working days of receiving the goods should there be a fault.

It might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or make delivery to an alternative delivery address.

We deliver in our standard packaging. Any special packaging requested by you is subject to additional charges.

Tamay Beam Art will not be accountable for late deliveries or loss or for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Privacy and Security Policy

Tamay Beam Art is committed and dedicated to your privacy.  Personal information collected is for the purpose of establishing and maintaining records for customer liaison. There may be instance for us to mail, email or phone you regarding individual inquiries, requests, or other relevant communication. The information collected is primarily for the purpose of contacting you.

Tamay Beam Art considers your privacy to be of top priority. We maintain and continuously improve our systems and practices to ensure your information is secure and only accessible by Tamay Beam Art. 

Personal information collected may include customer name, phone numbers, physical and/or email addresses and dates of engagement made with Tamay Beam Art.  When it is provided for the purpose of payment for services of any kind, some financial information is retained for processing the payment and as a record or receipt of payments made, such as would be found on our bank statements and computer systems.  Financial information is not stored anywhere else and is not collected for any other reason. 

Tamay Beam Art does not pass on, sell or swap any of your personal details with anyone. Your information is not shared with any other individual, institution or organisation, nationally or internationally, at any time without your expressed written permission, other than where permitted or required by law. All personal information we collect remains entirely within the Tamay Beam Art secure system. We use this information to identify your orders, provide you with newsletters (via email if you have registered and opted-in for this service through our website) and to personalise your shopping experience with us. To maintain records related to your online experience in the form of client feedback including compliments, complaints and survey responses. We use our secure system to also track activity on managing any complaints or queries from our clients.

When purchasing from Tamay Beam Art, your financial details are passed through squareup payments using the latest encryption technology. If you have any questions, please contact us.

I agree to be bound by these terms and conditions upon submitting my order with Tamay Beam Art via this website.

Cookies

If you leave a comment on Tamay Beam Art website, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. Visitor comments may be checked through an automated spam detection service.

If you have left comments, please contact Tamay Beam Art so you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.